High turnover of workers in Oxford causing concern

Oxford City Council published the findings in its workforce sustainability progress report which it considered at an audit and governance committee meeting on Monday.

The internal report says: "Workforce sustainability has been identified as a significant risk for the council.

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"The level of staff turnover has gradually increased over the past year and for the 12 month period up to 31 January 2024 is set at 15.29 per cent.

"27 per cent of all absence is due to stress, anxiety and depression."

It adds "the current cost of living crisis and national sector struggles" are also reasons for dwindling recruitment along with "enticement of better pay from other organisations", "pressure of work from increased demand" and "ambitious corporate and service plans".

Councillor Nigel Chapman, cabinet member for citizen focused services and council companies, insisted the report was typical of local government reports and that he "wouldn't be particularly alarmed".

Nigel Chapman. (Image: Oxford Labour)

Mr Chapman added: "Obviously we don’t want it to be higher but there will be a natural turnover.

"There is a really positive culture here.

"I think we're doing all the right things."

The Labour Headington Hill and Northway councillor said that stress and anxiety had generally increased post-Covid and there was a natural turnover in staff due to the "level of talent attracted".

An Oxford City Council spokesman added: "As a responsible local authority, Oxford City Council continually monitors and addresses risks across a broad spectrum of subject matters.

"In this instance, Oxford City Council is naturally aware of external factors such as the national cost of living crisis and competitive labour markets, which are risks all employers are experiencing.

Oxford Town Hall. (Image: Ed Nix.)

"The report highlights the potential risks if left unaddressed and also sets out a comprehensive programme of work in place to mitigate them and ensure minimal impact on the delivery of services and aspirations for its citizens and communities.

"Neither turnover or sickness levels are significantly high.

"The city council has a comprehensive programme of work in place to ensure that it remains an employer of choice.

"Amongst a range of activities, our staff are benefiting from a competitive two year pay deal,  there is robust support available for their health and wellbeing and there are also many learning and development opportunities.

"Regular externally validated staff satisfaction surveys show that the city council is a great place to work."